Over 25 Years’ Experience In Reverse Logisitcs
No matter what your reverse logistics requirements we will be with you every step of the way.
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Over the last decade online sales have grown exponentially and inevitably this has led to a rapid rise in customers returning products. Reasons range from buying the wrong product, or it not matching the description, to simply being damaged upon arrival.
With more than 25 years’ experience providing reverse logisitcs solutions Novus is very well established within the industry and has a long list of contacts and resources to call upon. We are experts at recapturing the value of a product once it has reached the end of its lifecycle.
Reverse logistics relates to all operations for the reuse of products and whether you’re looking to return products to their manufacturer or distributor, or forward them on for servicing, refurbishment or recycling, we can help you to move them efficiently towards their final destination.
The aftermarket processes that a product can undergo in reverse logistics are numerous, we can provide solutions that will maximise efficiencies and recapture value.
No customer is too big or too small.
A well established company in the USA wanted to break into the UK market but with no experience in our market they wanted to find a local partner.
Novus were recommended by a mutual acquaintance and within a few days we teamed up with them to receive a first lorry load of returns from Argos. The stock was all consumer returns and needed sorting, cataloguing via an online portal and reboxing.
The repackaged stock was then resold through a bidding site and integrating with several carriers we distributed parcels and pallets to both B2B and B2C addresses.